MasterClass – Chris Voss Teaches the Art of Negotiation-Compressed

As an FBI hostage negotiator Chris Voss He persuaded terrorists and bank robbers to accept his vision. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the Your relationships or the service you get. Get stronger communication skills, game-Changing insights into the human nature and more of You want what you want of life.

Classes covered topics

Each class comes with an in-Depth, downloadable workbook.
1. Tactical Empathy

Meet your new instructor, a former FBI international kidnapping negotiator Chris Voss. Although many people think that negotiation is a fight, Chris Empathy is the key to successful negotiation.
2. Mirroring

Mirroring is one. of the most simple yet effective techniques in any negotiator’s repertoire. Simply repeat the same thing. Chris This example shows how you can gather important information and calmly communicate with your counterpart.
3. Labelling

Learn how you can use labels—verbal observations of feelings—to neutralize negative emotions in a negotiation or reinforce positive ones to create a better deal.
4. Exercise: Mirroring, Labeling

How does a conversation about escape room games lead to deep insights into someone’s character? Chris It demonstrates this by using two key negotiation strategies: labeling and mirroring.
5. Delivering the goods

It is just as important to say it in a negotiation. the Choose the words that you prefer. Chris This article explores the use of tone and inflection for your advantage, and shares his top tips on online communication.
6. Case Study: Chase Manhattan Bank Robbery

Two men took three people hostage at the Chase Manhattan Bank in Brooklyn in 1993. Hear Chris’s techniques in action as he shares for the first time the Recordings on tape of His phone calls with the kidnappers.
7. Body Language & Speech Patterns

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It is often more useful to observe how people behave than what they say in negotiations. This lesson teaches us to look beyond the words. the Surface and distinguishing truths from fiction
8. Create the Illusion of Control

Who is more in control of a negotiation: the person who’s talking or the person who’s listening? Chris Let us in the Secret to Gaining Success the How to shift the negotiation advantage the Power dynamic to your advantage
9. Mock Negotiation for Teenagers

Chris Plays the Part of A father whose teenage daughter is looking for money the weekend with her boyfriend at his parents’ vacation home; he doesn’t trust the boyfriend. Chris He demonstrates how to get his “daughter” He is on his side.
10. The Accusations Audit

There are many. of Feelings in the When a negotiation begins, there is always room. Chris Learn how to use an accused audit as a method of These feelings can be identified and turned into positives.
11. The Value of “No”

The majority of people believe the The most important word during a negotiation is “yes.” In fact the It is possible to have opposite. Chris It explains why “no” It can be the The key word that will get you to your desired outcome.
12. Rival: Mock Negotiation

It is difficult to reconcile opposing points of view in a negotiation. Chris This course teaches you how to manage competing agendas without alienating the Other side.
13. Bending Reality

Negotiations can either succeed or fail depending upon how you frame your case. Chris Guide you through the Art with subtlety of perspective and how to understand a counterpart’s key emotional drivers in order to make a compelling case.
14. Bargaining

Hard bargaining doesn’t have to mean taking a sledgehammer approach. Chris Learn how to negotiate with diplomacy, skill, and tact
15. Mock Negotiation: Salary

Chris He demonstrates how to effectively negotiate for a raise in pay. Learn why he doesn’t focus the Conversation about money
16. Black Swans

Black swans have a lot to offer-Change pieces of information that you don’t know when entering a negotiation. Chris This video will take you through an FBI case in which a black Swan was discovered and led to a breakthrough.
17. Mock Negotiation “60 Seconds or She Dies”

One female hostage is being held prisoner by an armed bank robber. He needs a car. “60 seconds or she dies.” Assist in the video Chris These deals are high-stress and tense.-One wrong move could lead to a disastrous outcome in stakes negotiations
18. The Power of Negotiation

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Chris’s motivation for teaching negotiation is deeply personal. Learn why Chris Negotiation is a powerful tool that can change your life.