MHU – Mobile Home Community Manager Training

How to Fill Mobile Home Space Lease Agreement and Resident Information Sheet. This is the best way to empower and train your manager in order to make your park a success. It also saves you time, effort and money.

MHU – Mobile Home Community Manager Training

 

The Certified Community Manager Program

This is the best way to empower and train your manager in order to make your park successful. It also saves you time, effort and money.

Why a well?-Trained Manager It is essential to succeed with A Mobile Home Park

Your opinion matters. Manager Your eyes and ears on the field. So the manager is one of the most important players on your team, whether it’s a greeter or a full-Time manager. The best way to make the most money from your park is to have the player be as well-trained as possible and coached on an ongoing basis. Certified Community Manager Program offers both – We teach your Manager How to be a Star, then we provide ongoing education and support to ensure they are at the top of their game. A well-rounded person is one who has a good understanding of the game.-A trained manager can rent one more home or bring in one additional rent check each month. The impact can be huge. When you refinance or buy, everything they do is multiplied by a multiple 10+. A smart owner provides their manager with the best training and ongoing education. That’s why we built this program – for the 100+ managers that live in properties that we own.

Information on Courses

We realized that there was a better method to train and empower our managers. We spent too much time out in the field going over repetitive material with managers. It could be done more efficiently with many of them at once. But, it was expensive to bring them all together in one place. It became obvious that modern technology is the best way to train managers to reduce the huge cost of face-to-face training.-To-Face training session. Face training sessions are also available.-To-Face training can be interrupted often by phone calls or other distractions. You really want to go home, or someplace else. There is little enthusiasm, and important points are not covered or forgotten. We created a new course for managers, which we used for our own purposes, about two years ago. We use this course to train managers in our 75+ parks. It is truly the best in the business. Here’s how it works:

• Each module is about 8 hours long and focuses on one aspect of the course.
• It is delivered via webinar from the computer screen. Users can stop and start it as often as they like.
• To make sure students grasp the key points, there is a quiz at each module’s end.
• A handbook is available for them to refer to in the future.
• A reference library contains all forms and notices we need for our managers
• Each form has a webinar. You can watch it to learn how to fill it out correctly.
• After passing the course, they receive a lapel pin as well as a graduation certificate.
• Managers-Only forum they have access to 24/7

What does this course cover?

Modules

• Module 1: The Basic Roles and Tools of The Manager
• Module 2: Collecting Rent
• Module 3: Evacuations
• Module 4: Utilities & Billings
• Module 5: Rules & Violations
• Module 6: Tenant Interaction
• Module 7: Communications with Owners & Corporate Office
• Module 8: Maintenance of the Property
• Module 9: Renting Lots & Selling Homes
• Module 10: Move ins and outs
• Module 11: The Occupancy – How to Keep it and Improve it
• Module 12: Property Taxes & Related Items
• Module 13: Advertising
• Module 14: Forms
• Module 15: Marketing
• Module 16: Fair Housing
• Module 17: Summary & Next Steps

How To Understand & Fill Out These Forms

• Wage agreement
• W-9
• W-4
• Violation Notice
• New Park Owned Home In My Park
• Tenant Work Credit
• Tenant Work Credit Agreement
• Tenant Move Out Notice
• Tenant Application
• Service Or Repair Request For Rental Home
• Security Deposit Refund Notice
• Register for Petty Cash
• Park Pet Owner Insurance
• New Hire Notification
• New Hire Checklist
• Reading of the Move In/Move Out Meter
• The Mid-Month Facts Fax
• How To Fill Mobile Home Space Lease Agreement and Resident Information Sheet
• Mobile Home Rehab Checklist
• Mobile Home Purchase Credit
• The Meal and Break Policy
• The Management and Maintenance Agreement
• Illinois Living In A Mobile Home Community Pamphlet
• I-9
• Home Don’t forget to send the title
• The Home Improvement Store Worksheet
• The Home Lot Lease Agreement
• Equipment Inventory List
• Enhanced Collections 2.0
• Application for Employment
• The Employee Timecard
• Direct Deposit Form
• The Deposit Form
• The Contractor Requirements Formula
• Checklist on the Condition of Rental Property
• The Company Policy
• The Park Calendar
• The Bonuses You Get Manager
• The Arrears Notification
• Application For Admittance Into A Mobile Home Community
• Warning: 24 hour Eviction
• The 5 Day Notice

Module 2 Sample

What is it? “Rent”?

Webster’s Dictionary defines “rent” As “a payment by a tenant, in regular intervals, for the right to occupy the property of another”. Rent is, in simple terms, the bond between the park owner and tenant. The park offers a service: a plot of land that has functioning utilities and is easily accessible by roads. Tenants pay money for this service. Rent is the core of the relationship between the park owner, tenant and their landlord. The park owner does not have to offer any service unless rent is received. There is no other bond between them. Some people confuse this issue and believe that the park owner is responsible. “owes it to them” They will give their lot, regardless of how much they pay. In fact, they believe that any landlord who tries to collect rent is a landlord that is trying to get it. “greedy” “heartless”. This is false. The landlord is no longer required to provide service with non-payment.-The restaurant must charge for food or gas, but not the restaurant.

Why is rent so important for maintaining a property that is livable and paying our bills?

Rent is the only source for revenue that the mobile park has. The park cannot pay its bills without this revenue. Parks with poor collections face a problem. How do you maintain the utilities, roads, and grass mowed, while still making enough money to pay for them? The park owner must decide to let things slide. While they may maintain utilities, roads and mowing become more difficult and dangerous. Anything that isn’t absolutely necessary remains broken. In the end, it is up to the tenant to pay their rent so that their community stays in good shape. Tenants pay rent for their own personal benefit. Rent would mean that the park would shut down and the tenant would have the difficult decision of moving out.

How is each Month of Rent Calculated

Rent is due monthly in equal amounts. It is not calculated in days. Rent in October has 31 days and February has 28. It’s important to note that, if the rent was calculated every four weeks, there would be 13 payment periods each year! Rent is due each month in equal amounts.

The rent amount is calculated based on the original lease charge, as well as any amendments or notices regarding rent escalations that have been made since the lease was signed.

What constitutes timely payment of rent?

Rent is due every month on the 1st of each month. Most industry leases allow the rent to be counted.-It is considered time as long it is received by 5th of the month. The time between the 1st & 5th days of a month is called the “grace period”. This “grace period” This rule has been in force for many decades. It is probably due to the fact most tenants get paid on 1st of every month. Therefore, it takes time to get rent to the manager.

Rent received after the 5th (on 6th), is considered late. It will be assessed a late fee and a demand notice to stop it being paid.

Acceptance of Rent Payments-Time: When a tenant approaches your to pay rent, make sure you have your rent roll handy. This will allow you to write down the date, the amount, the type of payment (check or money order) and the number. The tenant must be present with you to ensure that the payment is accurate. This includes the date, tenant name and lot number. The payer must also sign the payment.

You should keep a copy of the receipts in your rent roll. This will allow you to give the tenant a receipt. Every receipt should contain the amount paid, date, type and amount of payment, as well as the reference number of any money order or check and balance due. Tenant may use money order and cancelled checks receipts as proof of payment. Only the tenant may request a receipt.

What do I do with the Rent that the Tenant has given me?

Register the rent roll payment.

For deposits, follow the instructions provided by the corporate office. Managers will prepare the deposit and bring it to the bank. Others will mail checks to the corporate offices. Managers will be given a check scanner that electronically deposits the money into a bank.

Mailing checks to the Corporate Office: To avoid losing your checks, make sure you keep a record of the check number or money order number, payment amount, name on check, lot number and date. Always mail your payments by certified mail.

Check Scanner Instructions: Once you have received a scanner for your check, you will need to register online. The corporate office will provide instructions on how to set it up and use it.

How to complete a bank deposit slip: Write clearly no matter what! Instead of writing cursive, print and use blue or black ink. Check that the deposit slip has the correct Company Name and Account Number.

The deposit slip should have the appropriate line where you can write the date.

Each check should be listed on the deposit slip. Include the tenant’s last name and lot number (if applicable) in the first column, and the amount of the check/money order (if applicable) in the second.

Add the money order and check amounts to the deposit slip and place the sum in the appropriate section.

The corporate office will provide a deposit sheet. This should be completed and faxed along with a copy the bank deposit receipt.

How often should a deposit be made in the bank

You must deposit all checks that are in your check scanner. If you plan on going to the bank, make sure you take your payments with you. For the rest of the month you should only go to the bank if you have at least $500 in payments. You should mail your payments to the corporate offices every other day during week one. For the rest of the month, you should mail them once a week.

Rent a Roll

The corporate office compiles a rent roll at the beginning each month. It lists all tenants. The names of the tenants and the amounts due. The manager and corporate offices will update the rent rolls throughout the month. Late fees are assessed and any moves are reported to the corporation.-Ins or Move-Outs of tenants This is used to the Manager For record keeping, please contact the Corporate Office.

The rent roll should contain the Lot number, First and last names of tenants, mailing address and phone number of tenants, as well as the amount of rent and any other fees per month for the lot or home rental.

Additional Information

It is amazing how detailed this course is – almost as detailed as ours Home The Study Course is for investors. And it was written by Frank Rolfe & Dave Reynolds, as well as many of the folks in our corporate office who are in the trenches every day and know this material backwards and forwards through daily effort.

In short, if you have a manager – and don’t use this program to train and motivate them – you’re losing money. This is because the course will be a cost-saving investment that will last a long time. This does not include the travel costs and time you waste training managers.

Here’s the best part – this course is outrageously inexpensive. We built it for our own use and, like military surplus, we’re letting you use it at a fraction of the cost it took to build. The course costs $299.

We are convinced that this product will be a game-changer in the industry and will set the standard for motivating and training all managers to succeed.

It has taken us two years to build it, and now we’re excited about it.

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Here’s What You Will Get In MHU – Mobile Home Community Manager Training

MHU – Mobile Home Community Manager Training : Sample