Paul Thomas Clements – Managing Challenging Patient & Family Behaviors

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 Paul Thomas Clements – Managing Challenging Patient & Family Behaviors

Outline:

Difficult Patient Encounters: The Right Questions

• Interviewing the Patient
• Different types of intervention
• Self-Awareness

What type of Communicator are you?

• Reciprocal Communication
• Strategies for Dealing with Anger Patient
• Interpersonal Effectiveness & Exploring the Reasonable, Emotional, and Wise Minds

Motivational interviewing

• Learn the Patient’s Motivation
• Empathy and listening are the best ways to show empathy
• Integration and Application
• Empowering through Hope for Change
• Communication styles

The Family

• Family Dynamics
• Family Communication
• Mediation

Psychiatric Emergencies

• Schizophrenia, Schizoaffective Disorder
• Substance-Induced Psychology
• Major Depression, Bipolar Disorder
• Anxiety Disorder
• Obsessive-Compulsive Disorder
• Antisocial Personality Disorder
• Narcissistic Personality Disorder
• Histrionic personality disorder
• Borderline personality disorder

Substance Misuse

• Prevalence
• Evaluation
• Psychosocial Intervention

Other conditions

• Geriatric Patients
• Dementia
• Delirium

Acute Psychosocial Crisis

• Sexual Assault
• Domestic violence

Suicide

• High-Risk Populations
• Suicide & Psychiatric Diagnosis

Violent Patients

• Prevalence & Risk
• Principal Profiles of Violence
• How to Take Care of Yourself

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Description:

Participate in this interactive seminar with an expert and international speaker. Paul Thomas Clements, PhD, APRN-BC will give you practical tips and tools to use when dealing with difficult patient or family behavior. This program provides practical strategies to help you deal with difficult situations, such as aggression and dementia.-You can encourage staff and patient safety by focusing on the right behaviors. You will have the opportunity to use many of these strategies in real patient situations. There will also be case studies and interactive discussions. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.